![]() ![]() “Excuse me, boss, we’re getting reports that there are child sexual exploitation and abuse (CSAM) images and videos on the site.” Level One: “We’re the free speech platform! Anything goes!”Ĭool. The order of the levels and the seriousness of each can change over time, and how it all fits together may be somewhat different, but, in the end, basically every major social media platform ends up in this same place eventually (the place Twitter was already at when Musk insisted he needed to tear things down and start again). I recognize that he, his buddies, and a whole lot of other people think that Twitter is especially bad at this, and that he’s got some special ideas for “bringing free speech back,” but the reality is that Twitter was, by far, the most successful platform at taking a “we support free speech” stance for content, and learned over time the many nuances and tradeoffs involved.Īnd because I do hope that Musk succeeds and Twitter remains viable, I wanted to see if we might help him (and anyone else) speed run the basics of the content moderation learning curve that most newbies run into. ![]() As did Parler, Gettr, Truth Social and lots of others.Īnyway, Elon’s in a bit of a different position, because rather than starting something new, he’s taken over a large platform. In the early days I insisted that sites shouldn’t do any moderation at all, including my own. They show up, insist that they’re the “platform for free speech” without quite understanding what that actually means, and then they quickly discover a whole bunch of fairly fundamental ideas, institute a bunch of rapid (often sloppy) changes… and in the end, they basically all end up in the same general vicinity, with just a few small differences on the margin. It’s kind of a rite of passage for any new social media network.
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